- His position: Dallas-Fort Worth Licensed Local Expert
- His hometown: Hurst, TX
- His favorite DFW neighborhood: Deerfield in Plano, for the Christmas lights!
- His favorite style home: Ranch
- His favorite home upgrade: Master shower
- His best real estate skill: Pricing
COME ON IN
What is your role at Knock?
As an agent in Knock’s Dallas market, I help guide customers through the entire process of buying and selling homes, but in the reverse order from traditional real estate with our Trade-In program. With Knock, our customers find their dream home first. Then, we help them get their home market-ready in order to sell for the most value and so that they don’t have to worry about the stresses of living in the home they’re trying to sell. As part of this overall process, I use my local market knowledge to advise customers on pricing their homes to sell; I also negotiate contracts, both on the home they’re buying and the one they’re selling, to get my clients the best deals and make their experiences as seamless as possible.
Why did you decide to join Knock?
I joined Knock because it was a great opportunity for my career. I originally came from property management and worked with investors and then turned to traditional real estate before joining Knock. I saw how technology could transform the real estate business and how Knock was a part of that. And I wanted to be part of it too, on the ground floor.
What do you love most about working at Knock?
I love Knock because it’s never boring here. The people I work with are great, and I think the culture is much better than many other companies out there. Although we’re a distributed company with people working all over the country, we have a solid line of communication.
What do you find most challenging about working at Knock?
The most challenging aspect of working at Knock is that we aren’t able to help everyone that needs assistance with real estate transactions. We do have some requirements that need to be met in order for the program to work efficiently, such as the need to buy and sell at the same time. Certain situations work for the Trade-In program, and some don’t; we simply can’t be a fit for everyone. But, since I work directly with our customers, it’s rewarding to see how we can help so many people get into the house of their dreams and sell their old one.
Who was your most memorable customer?
The G family, Eric and Ami, were my most memorable customers. They were one of Knock’s original customers when we launched in Dallas Fort-Worth. We’ve been with them through the entire process, from when they began building their new custom home from the ground up, to when they sold the home their children grew up in.
What’s your number one piece of advice for home buyers and sellers?
It’s easy to think about the worst-case scenario when you want to buy or sell a home (or do both). People get worried easily, and my number one piece of advice would be to trust the experts and the process. As agents, we do this day in and day out, so we can help guide you through the entire transaction. We have the same goals as you, and we’re willing to do what it takes to get there.
What do you like to do in your personal time?
Outside of work, I try to spend as much time as I can with my wife and two young kids. I also like to get outdoors as much as possible and to play golf when I have the chance.
Are you an experienced real estate agent interested in a new role?